- Development
Date
2022
Client
Amazon
Category
eCommerce
Location
Seattle, USA
eLearningLair partnered with Amazon Prime Air to design and develop an interactive FAA Regulatory Compliance Training program for pilots, flight crew, and ground staff. The SCORM-compliant modules combined multimedia, real-life scenarios, and assessments to simplify complex regulations and promote a strong culture of safety and compliance. The result was improved understanding, higher engagement, and measurable gains in regulatory adherence across Amazon Air’s operations.
Challenge & Solution
Amazon Air, the air cargo division of Amazon, operates in a tightly regulated aerospace environment governed by the Federal Aviation Administration (FAA). To ensure every pilot, flight crew member, and ground staff maintained compliance with FAA regulations, Amazon Air sought a scalable and engaging training solution.
The challenge: regulatory complexity, evolving FAA requirements, and the need to translate dense legal frameworks into understandable, actionable learning.
The solution: Amazon Air partnered with eLearningLair to design a comprehensive eLearning program focused on FAA regulatory compliance. The goal was to promote a culture of safety and accountability while minimizing the risk of regulatory breaches. Through interactive, scenario-based modules, the training transformed complex regulations into clear, accessible, and practical guidance for all levels of personnel.
Our Process
eLearningLair began with in-depth research and collaboration with FAA experts and Amazon Air’s compliance team to ensure every detail reflected the latest aviation standards. Our instructional designers mapped learning objectives to real-world operations, then built detailed storyboards outlining the flow, interactivity, and assessment strategy for each module.
Using advanced eLearning tools, we developed a multi-module program that blended animation, simulations, video, and real-life case studies to illustrate key FAA topics—such as airspace classifications, flight restrictions, safety protocols, and emergency procedures. Interactive quizzes and scenario-based assessments reinforced retention and encouraged practical application.
Each course was SCORM-compliant and seamlessly integrated into Amazon Air’s Learning Management System (LMS), allowing easy tracking of learner progress and performance. The training was also optimized for mobile and desktop devices, ensuring anytime, anywhere access for global teams.
Result Driven
The rollout of the compliance training program received overwhelmingly positive feedback from Amazon Air personnel. Learners reported increased confidence in understanding and applying FAA regulations, and managers observed measurable improvements in safety practices and regulatory adherence across operations.
Beyond compliance, the training cultivated a strong culture of safety, accountability, and continuous learning within Amazon Air. By transforming mandatory regulatory content into engaging digital learning experiences, eLearningLair helped Amazon Air strengthen its operational excellence and maintain the highest standards of safety and compliance within the aviation industry.
